Intercom
Intercom allows you to seamlessly integrate powerful chat and support directly into your Teachfloor LMS, enhancing student and instructor experience.
Features
Real-time Live Chat
Provide instant help directly within Teachfloor. Segment users (e.g., by course, role) to offer personalized support and route inquiries to the right instructors or support staff.
Proactive Messaging & Announcements
Drive engagement by sending targeted in-app messages and announcements. Onboard new users, highlight course updates, or gather feedback directly within your Teachfloor platform.
Automated Self-Service
Reduce common queries with an AI bot that instantly answers student and instructor questions pulled from your knowledge base. It seamlessly escalates to human support when needed.
Permissions
Once installed, Intercom will be permitted access to your Teachfloor data as described below.
- UserRead-only
- AppdataRead and write
- AppdataRead-only